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Dear Friends and lighting industry colleagues.
I wanted to update you with the actions Acrospire Products are taking in light of the developing Coronavirus pandemic.
Firstly, allow me and the Acrospire team to extend our condolences to all of those who are suffering at the hands of this virus. No amount of glass half full thinking can ever temper the pain of losing a loved one or the distress caused by sudden unemployment. We’re currently exploring ways in which we can give back to our wider community and support those in need and I welcome any and all suggestions.
Acrospire are committed to doing our part to help ‘flatten the curve’ and slow the spread of Coronavirus. Since March, our office based staff have been working remotely. Our manufacturing team are still hard at work fulfilling orders for essential works with a reduced team size allowing them them to safely comply with government social distancing guidelines.
We’re proud to be supplying contractors and local authorities who are continuing to carry out essential works nationwide. In addition to working to keep Britain lit, we’re excited to support industry members who are currently working from home. We’ve launched a web-based solar training programme which is free to access for all with more training programs launching soon.
Finally, our sales, engineering and projects management staff are continuing to work from home and are happy to talk through any lighting requirements you may have.
Tim Barker – Managing Director
Units 4 & 5Bear CourtRoentgen RoadBasingstokeRG24 8QT
The idea for Acrospire was formed in 2012 when founder Tim envisioned a different kind of lighting manufacturer: one that would not only deliver outstanding customer experiences but also prioritise fair treatment for its employees.
We’ve come a long way
Motivated by the belief the industry wanted and needed better, Tim shared his plan to establish his own venture with Hatty, who simply couldn't let him do it alone.
The rest, as they say, is history.
Protecting local jobs and ensuring the best quality possible.
Working from a rented office by day and assembling lanterns in a garage at night, Tim and Hatty set to work.
11 Years later
Acrospire now inhabits a 14000² ft manufacturing facility in Basingstoke, Hampshire. We’re a proud partner of the Made in Britain scheme, ISO9001 certified and a member of all relevant lighting industry trade bodies.
Along with great relationships with our customers and a great team! We've attracted some of the most experienced members of the lighting industry, all by following one golden rule.
A simple ethos
That runs through all that we do. Customers who have made the switch to Acrospire have found working with us to be a breath of fresh air.
If you’re a professional in the lighting industry, you’re probably familiar with warranties that range from 3 to 10 years, with extensions available on special request or at additional cost. At Acrospire, where we’re proud to be different, we offer a market-leading simple 12-year warranty, as standard.
We focus on our customers not our competition. We manufacture our products in the UK: with the exception of our solar products, our supply chain is within a 60-mile radius of our factory in Basingstoke: to maintain greater control over quality. We al
Speed of response is crucial when it comes to resolving warranty issues. If we’ve made a mistake, we own it, get to the root cause, and fix it as quickly as possible. We believe in timely communication with our customers and making the resolution pro
Test and Test Again
We believe in independent testing and certification. Our new product development is in line with ISO 9001. Many of our products hold ENEC Certification. To meet the requirements of ENEC we also send random product samples for third party safety testi
Our product design is another key factor in our ability to offer a 12-year warranty. We value engineer rather than cost cut, never compromising on quality. We stick to our processes and engage with our supply chain to ensure that every product meets